| Customer Service Hours: |
| Monday - Friday 9am - 6pm
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| customerservice@replacementautoparts.com |
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| Sales Floor Hours: |
| Mon-Wed 8am-8pm Thurs-Fri
8am-6pm Saturday 9am-3pm |
| sales@replacementautoparts.com |
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| Payment Options: |
| Visa, MasterCard, Discover,
Checks and Money Orders. |
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| Match or Beat Pricing |
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| Returns / Core Returns: |
| A return authorization number
(RMA) is needed for ALL part returns. Please email: |
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| 1. Email: shipping@replacementautoparts.com |
| 2. The order number |
| 3. The part number(s) that
you want to return. |
| 4. The reason for return. |
| 5. Your full name. |
| 6. Your email address that
you ordered with. |
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Returns will not
be accepted without a Return Authorization Number.
No return on electrical automotive parts or special order parts.
No returns will be accepted after 21 days.
Merchandise MUST be in new condition to get credit.
All freight must be pre-paid by the customer unless it is our shipping
error.
We reserve the right to charge a 20% restock fee on all returns. |
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| Replacement
Auto Parts - Shipping Information |
| |
| Free
UPS Ground Shipping Offer |
| Replacement Auto Parts offers
FREE UPS Ground shipping on orders that are over $50.00 and applies
only to the Continental U.S. 48 states. Alaska and Hawaii cannot be shipped by this method. Shipping time is usually 3-7
business days and cannot be guaranteed. |
| |
| Overnight
and 2-Day Air Shipping |
| Replacement Auto Parts reserves
the right to extend delivery time by 24 hours on all residential deliveries.
The shipping carriers also reserve the right to hold oversize orders
1 extra day. This is beyond our control and overnight and 2 day shipping
charges cannot be refunded for this reason. |
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